P: (020) 555 5555

E: info@hottboxx.co.uk

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business help center

How we can help you?
Help Center2025-07-08T17:49:19+01:00

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The Business Learning Zone

Learn to automate delivery logic using our AI tools.

Learn to track and manage lockers with confidence.

Learn to seamlessly plug our API into your system.

Learn to run effective ad campaigns on locker screens.

How to launch your locker campaigns online – videos help

Learn how to launch your locker campaigns online — with helpful video guides.
Master the end-to-end process of setting up, scheduling, and optimizing your locker-based marketing campaigns. From creative uploads to targeting and performance tracking, our step-by-step videos walk you through every stage.

How to Turn Everyday Foot Traffic into a Powerful Marketing Channel
Unlocking Brand Growth: Using Locker Screens to Drive Local Engagement

Frequently asked questions

What if a patient misses their pickup window?2025-05-31T16:38:44+01:00

Our system notifies patients before their pickup deadline, and organizations can set custom rules for missed pickups — including reassignments, alerts, or returns to sender.

Can deliveries be tracked and audited by pharmacy staff or couriers?2025-05-31T16:37:52+01:00

Yes. All access events, delivery details, and pickup times are logged and accessible via our management dashboard — ideal for audit compliance.

How does the system handle patient identity verification?2025-05-31T16:37:03+01:00

We offer built-in age and ID verification tools to restrict access to controlled medications or prescriptions, ensuring compliance and safety.

Can sensitive medications like insulin or vaccines be stored safely?2025-05-31T16:36:10+01:00

Absolutely. Our lockers offer refrigerated and frozen compartments that are continuously monitored to ensure safe cold-chain storage.

How can I build a strong brand for my business?2023-11-15T18:37:07+00:00

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Do you offer refrigerated or frozen locker options for groceries?2025-05-25T20:14:46+01:00

Yes, we provide ambient, refrigerated, and frozen compartments to accommodate all types of grocery items.

Is the service scalable across multiple cities or regions?2025-05-25T20:12:45+01:00

100%. Our cloud-based system allows centralized control across distributed locker networks.

How do we manage large-volume batch deliveries?2025-05-25T20:10:21+01:00

Our management dashboard lets you plan and assign bulk deliveries to multiple compartments efficiently.

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