The challenge

As our locker network scaled across multiple industries — from food delivery to pharmaceuticals — so did the demand for clear, actionable insights. Clients needed to move beyond raw data dumps and disjointed spreadsheets. They wanted real-time, visual dashboards to track locker performance, delivery patterns, user behavior, and operational KPIs — all in one place. The absence of a unified system made it difficult to identify bottlenecks, measure ROI, or make data-backed decisions across different roles in their organizations.

The mission was to build a customizable, scalable dashboard platform that could serve both internal stakeholders and external partners — offering real-time visibility, trend analysis, and intelligent alerts tailored to each business use case.

The launch of our data-driven dashboards gave partners the tools to visualize performance like never before. From high-level execs to on-the-ground ops teams, users were able to quickly access real-time metrics, monitor locker health, identify underperforming locations, and optimize delivery schedules proactively. As a result, average delivery success rates increased by 11%, and weekly reporting time was cut by over 70%. The dashboards are now a core feature of our platform offering — turning locker data into strategic action.